Terms of Service

Agreement to these terms

By accessing our website, subscribing to a plan, or otherwise engaging JP Marketing, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you are entering into these terms on behalf of a company or other organization, you represent that you have the authority to bind that organization. If you do not agree, please do not use our website or services.

Our services

JP Marketing provides done-for-you digital marketing services, which may include Smart Website design and hosting, marketing automation, paid advertising management (such as Google and Meta ads), SEO and content services, funnel and landing page builds, and CRM setup and lead management. The specific services, deliverables, and fees that apply to you are set out in your chosen plan or a separate proposal or order form, which forms part of these terms.

Subscriptions, billing, and payment

• Our subscription plans are billed monthly on a recurring, month-to-month basis unless otherwise agreed in writing.
• By subscribing, you authorize us (or our payment processor) to charge your payment method on file for the recurring fee each billing period until you cancel.
• Fees are due in advance of each billing period. Late or failed payments may result in suspension of services until the balance is resolved.
• Unless stated otherwise, all fees are exclusive of applicable taxes, which you are responsible for.
• We may adjust our fees from time to time; where a change affects your plan, we will provide reasonable advance notice.

Advertising spend

Fees for our management services are separate from any advertising budget paid to third-party platforms such as Google or Meta. You are responsible for your own advertising spend, which is billed by those platforms or as otherwise agreed. Advertising budgets are set with your approval and can be adjusted with reasonable notice.

Cancellation

You may cancel your subscription at any time by giving us 30 days' written notice. Your services remain active, and fees continue to apply, through the end of that notice period. Fees already paid, and work already performed, are non-refundable. Any one-time setup or build work is non-refundable once started.

Your responsibilities

To deliver our services effectively, we rely on your cooperation. You agree to:

• Provide accurate, complete information and the content, brand assets, and access we reasonably need.
• Review deliverables and provide timely feedback and approvals.
• Ensure any materials you provide do not infringe the rights of others and that you have the right to use them.
• Comply with all applicable laws and with the terms of any third-party platforms used in connection with the services.

Delays in providing content, feedback, or access may affect timelines, and we are not responsible for delays caused by such factors.

Third-party platforms

Our services rely on third-party platforms and tools, including our website and CRM platform, advertising networks, and analytics providers. Your use of those platforms may be subject to their own terms and policies, and we are not responsible for their availability, performance, or changes. We are not liable for issues arising from a third party's acts, outages, or policy changes.

Ownership and intellectual property

You retain ownership of your domain name, the brand assets and content you provide to us, and the customer and lead data collected through the services on your behalf. Your Smart Website and related funnels are built and hosted on our platform as part of your active subscription.

We retain ownership of our own proprietary systems, templates, frameworks, designs, and processes used to deliver the services. If your subscription ends, you keep your domain and your customer and lead data, which we will help you export on request; the hosted Smart Website subscription and its platform-based features end when your subscription ends.

Confidentiality

Each party may have access to non-public information belonging to the other. Both parties agree to keep such information confidential and to use it only for the purpose of providing or receiving the services, except where disclosure is required by law.

Warranties and disclaimers

We provide our services with reasonable skill and care. Except as expressly stated, our website and services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

Limitation of liability

To the fullest extent permitted by law, JP Marketing will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business, arising out of or related to the services. Our total liability for any claim arising out of or related to the services will not exceed the fees you paid to us in the three months preceding the event giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless JP Marketing and its team from any claims, damages, or expenses arising out of the content or materials you provide, your use of the services, or your breach of these terms.

Term and termination

These terms apply for as long as you use our website or services. We may suspend or terminate the services if you materially breach these terms, fail to pay, or use the services unlawfully. On termination, the sections that by their nature should survive — including ownership, confidentiality, disclaimers, limitation of liability, and indemnification — will continue to apply.

Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. You agree to the exclusive jurisdiction of the courts located in Ontario, Canada for any dispute arising out of or relating to these terms or the services.

Changes to these terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after such changes constitutes your acceptance of the updated terms.